Assistant, Membership

Title:                               Assistant, Membership

Reports to:                Director, Membership

Job Summary:          The Assistant, Membership plays a pivotal role in ensuring the implementation of direct response content and strategies to build and foster relationships with Heritage members and donors. The Assistant works alongside the Membership team ensuring processes and procedures are followed to create publications for members and President’s Club members. The Assistant is comfortable in a fast-paced environment, is customer service focused, exercises sound judgement, cultivates relationships, and is a well-organized, detail-oriented member of the team. 

Job Duties:

Direct Mail:

• Monitor weekly progress of all mailings to include prospecting, President’s Club, housefile, and telemarketing.
• Assist the project manager in ensuring all mail dates and deadlines are adhered to and entered into the project management tool.
• Assist in implementing direct mail strategies to include interfacing with internal teams to accomplish goals.
• Assist in maintaining an up-to-date calendar for the Heritage enterprise.

Inventory:

• Manage the inventory list of all premium fulfillment items.
• Ensure all ordering of items are correct and timely.
• Maintain an accurate and up-to-date list of items for applicable vendor, including pricing.

Administrative:

• Track all tests conducted in the mail and ensure they are entered into our system correctly and in a timely manner.
• Assist the project manager in any quality control items for mail and or telemarketing.
• Generate reports on publication results.
• Process invoices to pay vendors.
• Other tasks as assigned.

Qualifications:

Education:                      BA/BS preferred
Experience:                   1-2 years of relevant work experience

Communication:         Excellent verbal and written communication skills

Technology:                Microsoft Suite

Other Requirements:

• Understand and support the Heritage mission and vision for America, and the department’s goals and objectives.
• Exceptional attention to detail.
• Excellent customer service skills.
• Interest in learning about fundraising, business administration, and public policy.

Benefits and Salary:

The Heritage Foundation offers a highly competitive benefits package that includes, but is not limited to, best-in-class health care, vision, and dental insurance, employer-sponsored retirement funding, “take what you need” PTO and sick leave, 14 weeks of paid leave for new moms and 6 weeks of paid leave for new dads, among other programs.

The salary range for this role is $50,000 - $55,000 annually. This range is a good faith estimate, and the final salary offered to a selected candidate depends on a variety of factors including, but not limited to, the candidate’s experience, education, and other qualifications; internal and external market pay for comparable jobs; and level of hire based on aforementioned qualifications.