Donor Communications Associate

Washington, DC
Full Time
Donor Communications
Mid Level

Title:                         Donor Communications Associate

Reports to:             Director, Donor Communications

Job Summary:        The Donor Communications Associate works with the Director to ensure the department is effectively executing its responsibilities and operating in a manner that helps meet the annual and long-term fundraising goals of The Heritage Foundation enterprise.  These goals are achieved by utilizing expert organizational skills and attention to detail to ensure the highest caliber donor communication products are produced.


Job Duties:

  • Assist the Director in managing the day-to-day activities of the Donor Communications department, ensuring projects are on track and deadlines are being met.
  • Proactively work with gift officers to develop year-long stewardship and communication plans, driving strong cultivation and retention.
  • Maintain the master calendar for all department projects, including major gift proposals, reports, and project descriptions, as well as all membership cultivation and stewardship pieces.
  • Provide timely feedback on the status of projects, alert the Director to management and operational challenges when they arise and provide potential solutions.
  • Work closely with the Donor Relations and Membership teams to identify and confirm the purposes and timing for requested donor communication products.
  • Responsible for ensuring the timely production of all materials and projects assigned to their designated portfolio including grant proposals, reports, special project descriptions, project budgets, and major gift pledges.
  • Facilitate the fulfillment and delivery of special item requests by solicitors for donors. Items may include articles, handwritten letters, autographed books, invoices, pledge forms, proposal templates, Letters of Intent, etc.
  • Help gather financial information for major donor reports and solicitation requests.
  • Manage the department’s relationship with outside vendors, such as proofers, production/mail houses, and tele-townhall firms.
  • Other administrative and special project duties as assigned



Education:            Bachelor’s Degree

Experience:           2-3 years of experience in fundraising, marketing and/or project management preferred.

Communication:   Strong writing and proofreading skills. Ability to communicate well with peers and senior managers across departments within Heritage.

Technology:          Microsoft Suite; experience with computer database systems (Raiser’s Edge or similar) and proficiency in Excel preferred.


Other Requirements:

  • Understand and support the Heritage mission and vision for America, and the department's goals and objectives.
  • Strong “team player” mentality.
  • Ability to manage multiple projects and delegate tasks to meet tight deadlines.
  • Strong communicator who can share and present information in a clear and candid manner and facilitate communications across departments.
  • Strong attention to detail along with copy editing expertise.

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