Assistant, Development Operations

Washington, DC

Full Time

Development Operations

Entry Level

Title: Assistant, Development Operations

Reports to: Senior Director, Development Operations

Job Summary: The Assistant, Development Operations plays a pivotal role in ensuring the quality and accuracy of incoming data to track, report, and analyze fundraising and marketing activities. The Assistant also supports the Heritage Legacy Society (HLS) in meeting budgeted contributions income and new planned giving commitments each year in a way that stewards relationships with donors until the commitment is realized.

Job Duties:

Data Management:

Monitor data entry and CRM use across Development teams for quality control
Handle processes for backing out data from returned checks and credit cards
Ensure vital data for finance and accounting is tracked and reconciled
Ensure timely imports and exports of CRM and other development data

Reporting and Analysis:

Run, validate and distribute daily fundraising reports
Conduct routine data quality audits and address data quality issues
Create data queries and provide ad-hoc analysis and exports as needed

Process Reviews:

Develop and maintain documentation for development systems and processes
Ensure consistency of CRM usage conventions, compliance with best practices, and integrity of data

Heritage Legacy Society:

Track HLS interactions with members and prospects in the Heritage database
Responsible for the hygiene of HLS member and prospect lists
Provide exceptional customer service for Heritage members, including timely and appropriate responses to mailings, phone calls, and emails

Qualifications:

Education: BA/BS preferred
Experience: 1-3 years of relevant technical work experience

Technology: Microsoft Suite; familiarity with CRM systems

Other Requirements:

Understand and support the Heritage mission and vision for America, and the department’s goals and objectives
Exceptional attention to detail
Ability to handle multiple tasks simultaneously
Interest in learning about fundraising, business administration, and public policy
Analytically inclined and eagerness to grow in the field

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter*

Are you willing to relocate?*

What's your citizenship / employment eligibility?*

College or University

Desired salary*

References: Please enter names and contact information:*

Human Check*

Submit Application

Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.

Assistant, Development Operations

Apply for this position