Title: Staff Training Associate
Reports to: Director, Talent Development and Compensation
Job Summary: The Staff Training Associate is responsible for establishing and administering all aspects of a new comprehensive staff training program integrated with an enterprise-wide talent development system. Responsibilities include assessing organizational training requirements; planning and content development, and overseeing logistical administration for training programs; identifying, vetting, and recommending training instructors and resources; maintaining training records and reports; assessing return on investment; and administering the tuition assistance program.
- Identify specific talents needed within the Heritage workforce and develop training courses to advance those skills and knowledge.
- Establish and administer standard training curriculums for each career track within Heritage.
- Facilitate senior management training and coaching to equip leadership with essential skills and best management practices.
- Build and provide a foundational curriculum for new managers, advanced training for experienced managers and individualized training for gaps identified through Talent Assessments or Performance Reviews.
- Establish and administer a management orientation program for new Heritage managers to provide training on Heritage-specific tools for carrying out management responsibilities related to performance management and compensation, department goalsetting, budget and financial management, talent acquisition and retention, and talent development and succession planning.
- Construct and deliver a new hire orientation program to teach the history, mission, culture, and strategy of the organization to new employees.
- Conduct meetings with members of Heritage management to determine organizational and specific employee training needs.
- Develop an online training collection with a wide variety of resources for ongoing, self-paced professional development.
- Provide on-site group training opportunities with outside instructors.
- Identify, vet, and recommend trainers and instructors. Serve as primary liaison between Heritage and trainers.
- Manage logistics of onsite training opportunities including scheduling rooms, making food arrangements, and preparing materials for events.
- Facilitate off-site individualized training courses for selected needs including administering travel and transportation arrangements.
- Consider associated costs of training programs to ensure they remain within budget.
- Administer appropriate training vendor contracts.
- Develop plan for evaluating training effectiveness. Assess the return on investment (ROI) of programs.
- Maintain staff training records and prepare periodic training reports.
- Administer the tuition assistance program.
Education: Bachelor’s Degree
Experience: 3-5 years of relevant experience
Communication: Mastery of English language and composition and excellent telephone skills.
Technology: Proficient in Microsoft Office, Outlook, Teams, and Access; strong internet research skills; thorough understanding of Outlook or other scheduling software; excellent typing and word processing skills.
- Understand and support the Heritage mission, vision for America, True North conservative principles, and the department’s goals and objectives
- Discretion and ability to maintain confidentiality.
- Excellent strategic, organizational, planning, interpersonal, and customer service skills.
- Detail-oriented, organizational skills.