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Training Associate

Title:                         Staff Training Associate

Reports to:             Director, Talent Development and Compensation

Job Summary:          The Staff Training Associate is responsible for establishing and administering all aspects of a new comprehensive staff training program integrated with an enterprise-wide talent development system. Responsibilities include assessing organizational training requirements; planning and content development, and overseeing logistical administration for training programs; identifying, vetting, and recommending training instructors and resources; maintaining training records and reports; assessing return on investment; and administering the tuition assistance program.

Job Duties:

  • Identify specific talents needed within the Heritage workforce and develop training courses to advance those skills and knowledge. 
  • Establish and administer standard training curriculums for each career track within Heritage.
  • Facilitate senior management training and coaching to equip leadership with essential skills and best management practices.
  • Build and provide a foundational curriculum for new managers, advanced training for experienced managers and individualized training for gaps identified through Talent Assessments or Performance Reviews.
  • Establish and administer a management orientation program for new Heritage managers to provide training on Heritage-specific tools for carrying out management responsibilities related to performance management and compensation, department goalsetting, budget and financial management, talent acquisition and retention, and talent development and succession planning.
  • Construct and deliver a new hire orientation program to teach the history, mission, culture, and strategy of the organization to new employees.
  • Conduct meetings with members of Heritage management to determine organizational and specific employee training needs.
  • Develop an online training collection with a wide variety of resources for ongoing, self-paced professional development.
  • Provide on-site group training opportunities with outside instructors.
  • Identify, vet, and recommend trainers and instructors. Serve as primary liaison between Heritage and trainers.
  • Manage logistics of onsite training opportunities including scheduling rooms, making food arrangements, and preparing materials for events.
  • Facilitate off-site individualized training courses for selected needs including administering travel and transportation arrangements. 
  • Consider associated costs of training programs to ensure they remain within budget.
  • Administer appropriate training vendor contracts.
  • Develop plan for evaluating training effectiveness. Assess the return on investment (ROI) of programs.
  • Maintain staff training records and prepare periodic training reports.
  • Administer the tuition assistance program.


Education:            Bachelor’s Degree

Experience:           3-5 years of relevant experience

Communication:   Mastery of English language and composition and excellent telephone skills.

Technology:          Proficient in Microsoft Office, Outlook, Teams, and Access; strong internet research skills; thorough understanding of Outlook or other scheduling software; excellent typing and word processing skills.

Special Skills/Requirements:

  • Understand and support the Heritage mission, vision for America, True North conservative principles, and the department’s goals and objectives
  • Discretion and ability to maintain confidentiality.
  • Excellent strategic, organizational, planning, interpersonal, and customer service skills.
  • Detail-oriented, organizational skills.
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