Assistant Director, Benefits

Washington, DC
Full Time
People Operations

Title:                              Assistant Director, Benefits 

Reports to:            Director, People Operations

Job Summary:         The Assistant Director, Benefits is responsible for overseeing and administering Heritage’s best-in-class benefits program. This role oversees new-hire orientation meetings with new staff to explain all payroll and employee benefit programs and Heritage People Ops policies. Recommends updates to policies, programs, and procedures that align with Heritage’s overall mission and strategy to the Director of People Operations.


Job Duties:

  • Benefit Program Management: Under the direction of the Director of People Operations, manage the entire portfolio of Heritage’s benefits program, and recommend modifications and updates to the portfolio, based on benchmarked data, to attract and retain talent.
  • HRIS Responsibilities: Facilitate pre-employment process, including the management of the Onboarding and Life Events module in UKG, and communicating with new hires to ensure a smooth transition.
  • New Hire Orientations: Champion the onboarding process, ensuring the process is up to date and of high quality, providing clarity and high-touch assistance on Heritage’s policies and benefits program.
  • Exit Meetings: Notify designated staff of employment terminations and prepare exit meeting materials, collect Heritage property, and discuss payroll and benefits (e.g. COBRA) with exiting staff. Schedule exit interviews, and appropriately terminate employees from all insurance plans.
  • Open Enrollment: Be the lead on the annual open enrollment process. This includes preparing and updating benefits communication, working closely with the Director of People Operations to renegotiate renewal with benefits brokers, and ensuring all changes are updated in the HRIS
  • Leave Program Management: Manage the maternity and parental leave schedules for Heritage employees.
  • Compliance: Collect, prepare, and submit yearly EEO-1 reports, ACA-required filings, and other federal and state compliance requirements.
  • Cross-Functional Support – Provide support across the People Ops team on an ad-hoc basis, which includes cross-training on multiple platforms and processes.
  • Professional Development – Regularly seek out continuing education, especially on HR best practices, trends, and new inspiration, by reading publications, attending seminars, and consulting with other industry professionals.


Education:                      Bachelor’s degree in HR, Business, or related field; SHRM-CP certification preferred

Experience:                    7-9 years of related experience

Communication:           Excellent communication skills in writing and verbally, both one-on-one and small group presentations; ability to handle delicate communications

Technology:                   Proficient in Microsoft Office suite; Ultimate Software; DocuSign; Adobe Software

Other Requirements:  

  • Leadership skills: Ability to work with staff at all levels and assist in managing the work of People Ops staff.
  • Professionalism: highest degree with the ability to maintain confidential information, adaptability, integrity, and accountability.
  • Initiative: very high, requiring only general guidance, high degree of independent action.
  • Excellent organizational and leadership skills.
  • Understand and support the Heritage mission and vision for America, and the department’s goals and objectives.

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