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Membership Coordinator

Title:                Membership Coordinator

Reports to:      Senior Director, Development Operations

Job Summary:  The Membership Coordinator assists with the day-to-day task of The Heritage Foundations Membership Programs team. He/she is responsible for helping provide reporting and ensuring that all data for cultivation and solicitations is accurate.  The Membership Coordinator will work tandem with other team members to help reach budgeted goals.

Job Duties:

  • Direct Mail – Ensures all direct mail data files and reporting are provided to outside partners in a timely manner.
  • Record Cleanliness – Aid in daily functions to ensure donor records are kept up to date and information in the donor database is accurate.
  • Results Analysis – Manage internal reporting and caging operations to review results for the Heritage house file program. Runs needed queries on a weekly basis to be provided to outside partners.
  • Customer Service – Assist with providing positive customer service experiences with members on an as needed basis.
  • Help with any additional task assigned to them by the Director of Membership Programs.

Skill Factors:

Education:             BA/BS                  

Experience:           1-2 years of direct marketing experience preferred. Knowledge of direct marketing techniques, data analysis, current events, and conservative thought is essential. Knowledge of CRM database a plus.   

Communication:   Excellent oral and written communication and customer service skills are essential.

Computer Skills:   Microsoft Office and Outlook

Special Skills/Requirements:  

  • Understand and support the Heritage mission and vision for America, and the department’s goals and objectives
  • Ability to manage multiple projects, set priorities, and meet deadlines.
  • Ability to work effectively with outside consultants.
  • Ability to solve problems, work under pressure, think creatively, and act independently
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